Sales Engineer

Remote
Full Time
Experienced
About Ease
Manufacturers digitally transforms plant floor audits around the world with EASE. The enterprise-grade mobile platform combines simplicity and efficiency with powerful performance insights, driving quality and safety on the plant floor.

Industry leaders, including Aston Martin, Dana, 3M, Tenneco, and Samsung, trust EASE to facilitate and analyze millions of plant floor audits every year. With deployments in over 40 countries, EASE supports more than 25 languages, solidifying its position as a category leader for quality management, as recognized by G2 and Gartner.

Headquartered in San Clemente, California, Ease.io is a dynamic company that recently secured a growth investment from Luminate Capital Partners, further fueling its robust growth trajectory.

Position Summary
We’re looking for a dynamic and results-oriented sales engineer to join our team at EASE. As a Sales Engineer/Solutions Consultant, you’ll drive business growth by understanding customer needs, providing technical solutions and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.

This is an exciting opportunity to contribute to our company’s success and be part of a high-performing sales team in a competitive market. If you’re passionate about sales and innovation, we invite you to apply.

Reporting to: CRO


Position Location: Remote

Salary: $95,000 - $125,000 per year OTE

What You'll Do:
  • Technical Pre-Sales Support: Provide technical assistance and support during the sales process, including product presentations, demonstrations, and detailed technical discussions with prospective clients.
  • Solution Design: Work closely with sales teams and clients to design customized solutions that meet specific business and technical requirements. Translate customer needs into feasible solutions that align with the product offerings.
  • Product Expertise: Maintain deep technical knowledge of the company’s products and services, staying up to date on new features, updates, and competitive positioning.
  • Proof of Concept (POC) Management: Lead the development and execution of POCs to validate product capabilities and ensure that customer requirements are met.
  • RFP/RFI Responses: Assist in responding to technical sections of RFPs and RFIs, ensuring that proposals accurately address customer needs and highlight the benefits of the product.
  • Cross-Functional Collaboration: Work closely with product management, engineering, and support teams to address customer feedback, resolve issues, and ensure customer satisfaction.
  • Customer Feedback: Gather insights from customer interactions to provide feedback to product teams, helping to guide future product development.
  • Technical Training & Enablement: Train the sales team on new product features, technical selling points, and competitive differentiation.
  • Post-Sale Handover: Work with implementation and customer success teams to ensure a smooth handover after the sale, providing technical documentation and guidance to help with deployment.
  • Travel: Up to 30% travel to client sites for in-person meetings, technical assessments, product demonstrations, and POCs. Attend industry conferences, trade shows, and customer events to stay informed of market trends and to represent the company.
Qualifications & Skills:
  • Education: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.
  • Experience: 3-5 years of experience in a sales engineering, technical sales, or customer-facing technical role, ideally in a B2B environment.
  • Skills:
    • Experience working and/or selling to Manufacturing companies, preferably Automotive with emphasis on quality and/or safety.
    • Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
    • Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
    • Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
    • Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
    • Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
    • Ability to work independently and collaboratively within a team.
    • Familiarity with Sales Force, MEDDICC, and sales management tools.
    • Experience creating technical content, such as whitepapers or technical blog posts.
    • Strong negotiation and persuasion skills.
    • Language proficiency in multiple languages to cater to a diverse customer base.
What We Offer:
  • An exciting and rewarding sales environment, where your efforts directly impact the growth and success of the company and our manufacturing clients.
  • We collaborate with respect and humility for one another and place great value on work/life balance, ensuring you can enjoy a fulfilling personal life alongside your professional endeavors. We believe in having fun while we do it!
  • Employee development and training are deeply ingrained in our DNA. We are committed to investing in your growth and providing a clear career path, so you can look forward to continuous learning, skill enhancement, and advancement opportunities.
  • We prioritize the health and happiness of our employees. Along with a highly competitive compensation package, we offer a comprehensive and generous benefits package to support your well-being.  Our benefits package includes medical, vision, and dental coverage, ensuring you have access to top-quality healthcare when you need it.
  • We value your peace of mind and provide Life/AD&D insurance coverage, offering financial protection for you and your loved ones.
  • We understand the importance of taking time off to recharge and rejuvenate. That's why we offer unlimited Paid Time Off, allowing you to take the breaks you need to maintain a healthy work-life balance.
  • We support your long-term financial goals through a 401(k) plan with an employer match, helping you build a secure future.
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