Fluent in Mandarin or Spanish required!
Are you interested in joining a dynamic, rapidly growing SaaS software technology company that’s emerging as a leader in Quality Management for the world’s best known Automotive & Aerospace manufacturers such as Aston Martin, Harley Davidson, General Dynamics, and Eaton Aerospace?
EASE has an immediate opening for a Software Training Specialist. We are looking for an energetic, highly-motivated individual that can develop and implement our customer training and on-boarding programs and play a critical role in ensuring customers fully adopt and become passionate users of EASE’s products post-implementation. In this role, you will work with the sales and product teams both to launch new customers and to work with existing customers to make sure our products are continually exceeding their expectations.
This position requires an outgoing, empathetic, and confident individual with excellent verbal and written communication skills and high technological proficiency. The successful candidate will be a highly-motivated, self-starter, who has a passion for helping and seeing others succeed and who is thorough and organized in driving results and strong at follow-up. At EASE, you will be working with an innovative and fun team in a fast-paced, entrepreneurial environment implementing customer-focused solutions that improve how some of the world’s best-known products are manufactured.
Essential Duties and Responsibilities:
Minimum Qualifications (Education, Experience, Skills):
Ease is a rapidly growing, cloud-based, provider of quality and process audit software to global aerospace, automotive and manufacturing companies such as Aston Martin, Harley Davidson, General Dynamics, and Eaton Aerospace. The Beacon audit platform helps manufacturers dramatically improve the effectiveness of their quality initiatives while reducing administrative burdens through immediate insight into process deficiencies. Through Beacon, EASE’s customers are able to achieve significant reductions in customer complaints, defects, scrap, rework and warranty claims. We are leading the way for the world’s leading manufacturers to end “paper-based” quality initiatives and achieve unprecedented levels of organizational quality and consistency.
EASE offers a competitive base salary, and benefits, including medical, vision and dental as well as a 401(k) plan with an employer match.